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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Chromecast setup

So I have just purchased a Chromecast, so far have gotten nowhere with the set up as it will not show a display screen on my tv, I found it on my iPhone but could not get a qr code or 8 digit code to complete set up and have no since lost connection ...

Dankshane by Community Member
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Chromecast not seen

Hi, I moved house, the TV and the chromecast both came. I set them up originally but now, I cannot get anything to see the chromecast device. The Wifi and phone has changed (it was on hotspot where it was, and now it is a different hotspot), but the ...

Kerryn by Community Member
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MAC address for Chromecast with google tv

Hi,for me to connect my chromecast to my wifi, I need to get a MAC address for the chromecast. However I can’t find anything. I’ve been trying for the past 3 hours to connect to the wifi but nothing is working. I cannot even set it up on the Google h...

Shayma by Community Member
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  • 1 replies
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Resolved! Does Chromecast work with standard USB-A sockets

The latest Chromecast HD seems to have a USB-C plug, but my TV has a USB-A socket. Does Chromecast come with an adaptor, or does it only work with a USB-C socket? I can't find this info in the product information. Thanks.

Chromecast can't fix connection

I have had a Chromecast for many years. A few weeks ago I woke up and it wasn't working. I am quite tech savvy and did every logical troobleshooting option possible.it all seemed fined but when it came to it, would not connect with my device. After r...

Jorred by Community Member
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