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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10989 Views
  • 0 replies
  • 8 kudos

Resolved! No sound after Android 12 update

Updated Chromecast to Android 12 today and now I get no sound. I tried all the sounds settings and no change. The tv itself gets sound when I uses it's own menus and if I use other devices. This worked fine on Android 10 before update.This is just th...

Spanky321 by Community Member
  • 433 Views
  • 3 replies
  • 0 kudos

Couldn't download system update 220621.019.A2

I have a Chromecast with Google TV (the 4K version) and I am encountering this error when trying to update the device to Android 12. Tried rebooting, checked my internet speed etc. Still unable to install. Any thoughts?

Chromecast found. it needs to be activated before setup

Hello. I wanted to respond to JenniferV. Yes, the device utility app was very helpful, thanks. Also, I needed to hold the button down on my Chromecast. I think this re-set the chromecast software, I believe. Anyway, I needed to do both those things, ...

Up2Parr by Community Member
  • 327 Views
  • 3 replies
  • 1 kudos

When is the uk getting better Google tv chromecast offering

How much longer till uk customers start getting apps available for the uk market. We are still waiting uk live tv services and when are you finally going to get us access to channel 4 all4 or even freeview play. It’s a basic requirement yet there see...

nfuller by Community Member
  • 238 Views
  • 1 replies
  • 1 kudos

Cant turn on off TV/google cameras can't view on google tv

I have a sony bravia A80CJ, with the new google tv update, i am no longer able to turn off my sony tv with saying "hey google turn of master tv", i can only turn off by saying "hey google turn off". The down fall of this is that i cannot say "hey goo...

Elite91 by Community Member
  • 280 Views
  • 5 replies
  • 0 kudos

Resolved! Duplicating a Chromecast TV

Im using a CC TV at home, and a Firestick in an RV. I prefer the CC but the Firestick does the job .... unless. We are big fans of the CCs library and continue watching functions. If i replace the Firestick with another CC TV on the same Google Acc w...

Crusty_ by Community Member
  • 338 Views
  • 4 replies
  • 0 kudos

interference while connecting 2 Chromecast in the same network

Hi,I have connected 2 Chromecast with 2 independent TV, in the same network.initially, all connections were good but from now somedays I am facing connectivity issues.When I cast the screen to one Chromecast after some time it will cast to another Ch...