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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 12237 Views
  • 0 replies
  • 8 kudos

Chromecast issue

Hi, I'm having an issue installing apps in Australia. Despite living in Australia, I'm encountering difficulties installing local apps such as Kayo, 7News, and 9News. it keeps saying 'apps are not available in your location'.

Brijesh1 by Community Member
  • 63 Views
  • 1 replies
  • 0 kudos

Chromecast Connecting Issue

Dear All,I am having issues casting my device via a specific SSID, the SSID is splash page enabled but I whitelisted the IP so that it can by-pass the splash page. It connects to internet but when I try to cast, it says [ available to specific video ...

Usmansa12 by Community Member
  • 79 Views
  • 3 replies
  • 0 kudos

Chromecast/youtube

Hi. I have a tv with chromecast built in. I usually cast YouTube from my iphone to the tv. Sometimes it’ll come up saying “YouTube is not installed on tv. Install YouTube from your tvs App Store and try connecting again”. My tv doesn’t have an App St...

Swiiild by Community Member
  • 60 Views
  • 0 replies
  • 0 kudos

Chromecast Ultra keeps playing the same video on Youtube

When I switch on my TV / Chromecast Ultra, and start playing "Video A" from Youtube, I can watch the video till the end. Then when I try to watch another video "Video B" starts playing and then randomly in the middle of "Video B" then "Video A" just ...

JVG by Community Member
  • 99 Views
  • 1 replies
  • 0 kudos

How to turn off Ambient Mode?

Chromecast HD automatically goes into ambient mode after 10 minutes overriding the Amazon Music Unlimited app I'm running on it (which is the main reason I bought the device as Amazon music in Chromecast has Dolby Atmos decoding enabled.)How do I tur...

Chromecast Apple TV App incompatible with ‘Civil War’

Just bought newly released ‘Civil War’ on Apple iOS App on phone last night. This morning, I opened Apple TV app on chromecast to play it from my library and get “Incompatible Content To play this show, try using an Apple device”. Other titles in lib...

Chromecast intermittent

Hello, I am finding that my Chromecast V2 works fine on all video streaming sites but on a certain App I see no symbol to cast. The App supplier confirms it is Chromecast enabled.any help out there?