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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11148 Views
  • 0 replies
  • 8 kudos

Google Chromecast Remote Back Button Not Working

Hello, the back button on my Google chromecast remote does not work every 2 weeks or so when using the YouTube tv app. I then have to clear data + cache on this specific application for the back button on the remote to resume normal functioning. I ca...

Moss209 by Community Member
  • 280 Views
  • 3 replies
  • 1 kudos

Resolved! App not showing on store?

I’m trying to get the NBA app on my brand new 4K Chromecast with google TV in Australia. The NBA app does not exist anywhere on the store.I set up a separate Chromecast with google TV for my mum yesterday, and I could find and download the NBA app ea...

benohaire by Community Member
  • 568 Views
  • 3 replies
  • 3 kudos

Tv problem remote and bluetooth

Hey , I disconnected my remote and I did not ever use universal remotes or something to control the tv ever . Now I tried it and I need to use the code to get the Bluetooth but I obviously can t because I don t have anything to make it pair (I have t...

Qasim by Community Member
  • 100 Views
  • 1 replies
  • 0 kudos

Eurosport app crashing Motorola G8 phone

HiI cannot Chromecast the Eurosport app from my Moto G8 without it crashing the phone. This is a new problem. I have done numerous reboots and restarts etc and nothing works. My partner is able to cast this app without an issue from her Samsung phone...

Abatty by Community Member
  • 155 Views
  • 1 replies
  • 0 kudos

Resolved! Chromcast Netflix 4k problem

netflix 4k and disney plus not working, only hd chromcast 4k tv hu557500 i have hdmi uhd on the input what could be the problem HBO max and you tube work normally in 4k

Hulu and Disney+ apps unable to install

I live in US and I bought the chromecast with google tv. I signed up with my google email and the location is setup in US only. I am unable to install disney+ and hulu app in my chromecast, when I search for that apps, It says “this app isn’t availab...

Chromcast and LG Oled tv

I have 2 Chromecast 4k devices, one connected to a vizio 4k tv and the other connected to my LG OLED. The Chromecast connected to my Lg constantly looses it's wifi connection, buffers or reduces the resolution to something almost unwatchable. I've sw...

LoJack by Community Member
  • 278 Views
  • 1 replies
  • 0 kudos

Untrusted device

Not able to cast from phones both Apple and Android onto a Chrom supported device. Receiving the error "Untrusted device. _______ couldn't be verified. This could be caused by outdated device firmware."

rawltide by Community Member
  • 135 Views
  • 1 replies
  • 0 kudos