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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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TV TCL DOES NOT RECOGNIZE GOOGLE HOME AS A SPEAKER GROUP

Hi,I have a TCL TV of the year 2023 with google TV, and Chromecast Built-in (Android TV) version 1.68.374976, which right now is the most recent of all, and I do not get the option to add the TV in the group of speakers that I have along with two GOO...

Casting button missing from Max app but not other apps

Hello. I have a roku TV and max app doesn't let me choose the TV to cast to. The TV shows up for other apps so I can't figure out why Max app refuses to acknowledge my TV. Can anyone help me other than reinstalling the app and making sure your wifi i...

Google TV Drops to Home Menu in Middle of Programs

When we watch a Google TV program (Tubi, etc.) the Chromecast spontaneously switches to the home menu in the middle of the program. Please advise on what we can do to stop this behavior.

WeenieDog by Community Member
  • 144 Views
  • 1 replies
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Chromecast will desync if paused.

Hello, I hope this is an easy problem to solve?Currently using chromecast device to play local PC files on the television in another room. Many of the files are .mkv and using vlc media player as the renderer works well.The single issue is if I pause...

Narrating movies

Watching a movie, the actions of actors is being narrated. Such as this actor looks at the othrt actor and walks down the stairs.

BikerChk by Community Member
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  • 1 replies
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Peacock app not working with Chromecast

Recently the Peacock app stopped working with my new (August 2023) Chromecast with google Tv. I have deleted and reinstalled the app (more than once), cleared the cache/ data, and even reset the router. The app works fine on other platforms (iPhone/ ...

Spotify stops casting after a few minutes.

When casting to my Chromecast Audio from Spotify, it will start playing as normal, but after a few minutes the sound will cut out. On my Pixel 7 I've seen it display as if it's still playing on Spotify, and I have to track back and pause/play to get ...

Pixel 8 Pro casting to TV is capped at 720p

P8P YouTube video casting is capped at 720p!I have a P8P and I can watch YouTube at 4k on the phone. However when I cast to my TV, it is always capped at 720p.I can cast Netflix 4k HDR from my phone. But why can't I cast 4k YouTube?My TV is Vizio P55...

Him7403 by Community Member
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  • 1 replies
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Can't connect any music service.

When I go to Google Home -> Music -> Music Services, I can't see anything, but YouTube. I want to connect my Spotify account to my Google account but I can't. Please help me somebody

goitart by Community Member
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  • 7 replies
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