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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11131 Views
  • 0 replies
  • 8 kudos

Cannot change Chromecast output resolution

In Google Home app there used to be an option to set Chromecast output resolution. But after recent updates this option has disappeared causing comparability issues while converting HDMI to VGA. Now I cannot use my 720p vga monitor with Chromecast as...

Issue with Chromecast and google assistant

I just got the new Chromecast 4k with Google tv and I'm running into a problem. When I play Spotify on the Chromecast, and I ask my Google nest hub or Google home device to stop the music (hey Google, 'stop'). Nothing happens. With my old Chromecast ...

Fietje by Community Member
  • 1837 Views
  • 6 replies
  • 0 kudos

Caps out of sync multiple apss

Captions are out of sync when using multiple apps...hbo, xfinity amazon prime,....but only when using chromecast....if I cast using a smart tv same apps....no issues

Chrome cast stuck on screen saver

I was watching discovery plus on my chrome cast and my toddler took the remote. He pushed some buttons and now it’s locked on the screen saver and I can’t undo it.

rteumer by Community Member
  • 2541 Views
  • 3 replies
  • 0 kudos

stop others from accessing my chromecast

my chromecast is built in to my smart TV. everything works great except other people can access my chromecast even though I have that option turned off. does anyone know how to stop that from happening?

Ricky13 by Community Member
  • 324 Views
  • 3 replies
  • 0 kudos

New Chromecast missing equalizer

I have a gem 3 Chromecast.I am using it to stream YouTube music to a receiver to two speakers.When I go into settings audio it is missing the equalizer.Anyone know why?

lardo5150 by Community Member
  • 567 Views
  • 4 replies
  • 0 kudos

Chromecast

So basically what I’m trying to do is connect my iPhone to my tv and the Chromecast which is a (1st Gen) chromecast I plugged in everything i need to, to get it going but then as soon as I realise that the chromecast was setup on my old router (which...

SonicOG by Community Member
  • 259 Views
  • 3 replies
  • 0 kudos

Google Home remote for Google Chromecast with Google TV

Hello,I was using the remote from the google home app but by mistake on a pairing request i selected cancel on the TV. Now the google home app doesn't let me open the remote and a message appears:Full remote unavailable. Make sure that your streaming...

HN by Community Member
  • 325 Views
  • 3 replies
  • 0 kudos