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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10985 Views
  • 0 replies
  • 8 kudos

Is Something Needed to Cast Chrome Tab to Smart TV

I was not sure what to put in the "choose a product" field. I am trying to cast a Chrome tab from my Windows laptop to my smart TV. Do I need to buy something to make it work?

jedtodd by Community Member
  • 857 Views
  • 2 replies
  • 0 kudos

Resolved! Chromecast difficulty

I have purchased a Chromecast enabled Google TV (Sony) and I am wanting to cast my laptop screen to the TV screen. I have seen adverts for Chromecast handsets, have read articles on Google Home and Google Nests, have seen articles about Chrome, but I...

sanalexan by Community Member
  • 413 Views
  • 3 replies
  • 0 kudos

Setting up a chromecast

Trying to set up a chromecast but it keeps telling me I'm using an invalid password for the wifi.It is for sure the correct password.this is a new. Never before used Comcast unit.

Ja18 by Community Member
  • 200 Views
  • 1 replies
  • 1 kudos

Chromecast 4K remote gets extremely hot

My Chrome 4K remote control gets extremely hot, when I put batteries in it. It doesn't work or light up, with the batteries in. It just heats up. I've tried factory resetting it. But nothing works. The remote hasn’t been damaged in any way, so I don’...

Lack of Optimized screen

At first I used to get the would like to optimized your screen when I was at full screen. Now I have not been getting those prompts and the quality has dropped drastically on my chrome cast. I have unchecked the always optimize and still it is poor q...

Resolved! Setting up google chromecast

I am setting up Chromecast for the first time and my chromecast is set to HDMI 2. I am not getting a signal on my tv screen. What do I need to do? Thanks for your assistance!

tbfavero by Community Member
  • 656 Views
  • 8 replies
  • 0 kudos

Resolved! New Chrome version - no Cast

My Chrome Browser updated last night and I no longer have a Cast button in the Chrome menu.

kperry48 by Community Member
  • 9459 Views
  • 30 replies
  • 6 kudos

Casting from Chrome to Google TV

I used my Google TV with built-in Chromecast to cast tabs as well as the full screen from my web browser to my TV. The tab casting still works properly but the screen casting stopped showing the image on the TV now. Sound still works fine but the scr...

Mazzl by Community Member
  • 249 Views
  • 1 replies
  • 0 kudos