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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11012 Views
  • 0 replies
  • 8 kudos

No sounds on chromecast devices

Multiple devices not getting sound from device. We have restarted, reset, and replaced some devices. It appears to possibly be an issue with a chrome update. Curious if anyone else experiencing this issue? Staff are casting from chromebook to chromec...

MikeJ2 by Community Member
  • 104 Views
  • 1 replies
  • 0 kudos

Chromecast with android tv 4k can not play back MKV files.

I have a library of Movies on a plex server in MKV format. They play back just fine using the plex app on PC, Android, my smart LG tv, a Samsung smart tv, and even a Mi stick with Android TV on it. But not on the Android TV Chrome cast. WTF google. C...

Gleepicus by Community Member
  • 849 Views
  • 3 replies
  • 0 kudos

Casting to the TV

Every time I cast from any device to the third generation chromecast the TV pops up with a black screen and a blue cast symbol. I've restarted the chromecast, restarted the router, soft rebooted the Samsung tv and nothing seems to fix the issue. Any ...

Chromecast automatically connects

Hey, million dollar company. I know you have a lot of things to do but fix this, but this is so annoying. My pc automatically casts to some device for no reason, don't you think that's a big breach of privacy? Would try and fix this pronto. If it hel...

Resolved! Multiple people with multiple devices casting to one Chrome Cast

We'd like to install a Chrome Cast device on an older TV in our clubhouse and have it available for multiple users to cast from their iphones, android phones, tablets, laptops, etc. for various functions. Is this possible? If so, what do they need to...

jpainter by Community Member
  • 390 Views
  • 2 replies
  • 0 kudos

Chromecast couldn't pair bluetooth speaker

Hi, I'm having a problem connecting my bluetooth speaker to my Chromecast with Google TV since an update this year.I'm trying to connect the speaker and it says "coudn't pair".I made sure my audio speaker is working properly with other devices and al...

stavpardo by Community Member
  • 135 Views
  • 1 replies
  • 0 kudos