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Forum Posts

Block MAC addresses?

When can we expect to get functionality that will allow users to block MAC addresses? Or whitelist (only allow defined MAC addresses to connect to the network) or blacklist (allow all MAC addresses except those defined as being blocked/banned)? Every...

norsairius by Community Member
  • 1256 Views
  • 4 replies
  • 3 kudos

Resolved! Home App WiFi Stats

It's 8 am and looking at the stats on my Home app and it shows 106 GB down and 53 GB up for a total of 159GB. Is this accurate? Does anyone know if the data in the Home app can be trusted. I've exceeded my daily budget and trying to figure out the cu...

Screenshot_20220709-074637_Home.jpg
azgrogg by Community Member
  • 430 Views
  • 4 replies
  • 0 kudos

Inaccurate device list, mismatched connections.

I'm finding that the device list is inaccurate most times. For example, if someone in my house has a phone connected to wifi on the guest network, it will sometimes show up on the list of devices connected to the regular wifi network. Some devices co...

nojodas67 by Community Member
  • 968 Views
  • 16 replies
  • 0 kudos

Wi-Fi speed not going past 100mbs

Google Wi-Fi speeds seriously slow, there barely hitting 100 mbs, Ive researched the internet and can see this is a common issue, has Google sorted this out or am I stuck with it.my router reads 900+mbs so I know it’s not the ISP.

Mike40 by Community Member
  • 271 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Wifi support with Verizon 5G home

I currently have Nest Wifi plugged into a Cable Modem internet service and just added Verizon 5G Home Wireless home internet, powered by 5G Ultra Wideband to the home. I switched over mobile phones to the Verizon Gateway and plan to test the service ...

StevenMc by Community Member
  • 2208 Views
  • 6 replies
  • 0 kudos

Resolved! Nest router

I recently purchased Nest WiFi router with one point, seems to be working good for now. My only concern is the lack of ethernet ports! My one ethernet port from the router feeds an 8 port ethernet switch in another room, my wife works from home and w...

britman98 by Community Member
  • 579 Views
  • 9 replies
  • 0 kudos

Google nest marshmallow Wi-Fi unit

We have a google nest. We can’t remember the password. Dumb yes. I know. If we reset it go back to factory settings… will this allow us to set up a new password?

Google Home App Reporting Google Incorrect Data Useage

Is there a known bug where Google Home App reports crazy high download data usage stats compared to actual? Google home reported over 1.2 terabytes of download usesge compared to Comcast which is showing around 100 gb.

Bob12 by Community Member
  • 5879 Views
  • 23 replies
  • 24 kudos

Shutting down wifi devices at night

Hi I wanted to request a schedule or function that will allow the wifi routers on the network to be shut down at night. Purpose is to reduce wifi transmission when it's not required, so when going to sleep or going away on holidays.