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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 73474 Views
  • 243 replies
  • 7 kudos

Nest Protects have low battery warning after replacing batteries

I have five Nest Protects in my home, two are hardwired and three are on battery. Two of the battery Protects recently had their batteries replaced with Energizer lithium batteries. After replacement, all the other (three remaining) were still announ...

Protect will not connect to WiFi

I purchased my six Nest Protects (2nd gen) a couple of years ago. Half of them are battery and half are wired. I eventually got them all connected to WiFi and installed. Things went fine for a while. Then one unit would show disconnected from WiFi. A...

KEDavis by Community Member
  • 249 Views
  • 4 replies
  • 1 kudos

Error P013 keeps trying to connect to the first device I installed.

Reinstalling after changing network provider:Install the first protect no problem: The second one tries to connect the the first one and I get error P013I have done everything I can find: Disconnected the first one: Removed all devices from app and t...

avdog by Community Member
  • 150 Views
  • 2 replies
  • 0 kudos

After router upgrade, App can not connect P023

Nest fellows good evening,I have three Nest Protect devices 2nd generation, router was changed due fiber optic upgrade, I changed the password of the network, but now we can not get connected, two of them still with old settings, one of them I reset ...

Tajin2310 by Community Member
  • 128 Views
  • 1 replies
  • 1 kudos

Nest protects disappeared from app

My thermostats are on the app but the protects disappeared. Gone. All 7 of them. 6 months ago everything was gone and I had to spend an hour reinstalling everything. I do NOT have time to do this. What is going on and for the price of these things th...

Smooty7 by Community Member
  • 223 Views
  • 7 replies
  • 0 kudos

Resolved! Unable to add more than one Nest Protect

I have the following devices:A Nest ThermostatA Nest DoorbellA Nest SecureAnd 7 Nest ProtectsThe Thermostat, Doorbell, Secure, and the very first Nest Protect will all connect without any issues. They can even use each other as assist devices to add ...

manovotny by Community Member
  • 683 Views
  • 9 replies
  • 0 kudos

Nest protect won't reset to factory setting

I can't reset my nest. I held down the botton until it started stating the version (3.4.0.6), then i released the botton. After that it said "Ereasing all settings in 5 second, press to cancel" but no countdown followed. Instead, it start to beep and...

Raf3 by Community Member
  • 202 Views
  • 5 replies
  • 0 kudos

Nest Protect

Hi There,I'm wondering if Matter is going to be added to the Nest Protect smoke detectors? or if they will ever be supported in the Google Home App?