Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
I'm out of the country for 2 months and my app and neighbour tells me the alarm of my Nest Protect is chirping (low batteries). Can I silence the chirp remotely and if not why not?! I cannot be the only person to have this problem. My neighbour is an...
Just installed 6 new second generation smoke/CO detectors and one of them starts alarming for smoke which sets off the others. No smoke or fire or kitchen/shower steam present. Took the one alarming detector out of the network, problem persists excep...
We have a Gen 2 Nest Protect throughout the house (7 in total). A few weeks ago, they started going off without warning at very odd times. First it was just one of them and so we removed it and took out the batteries. Now, another one is going off an...
I just saw a forum posted last year stating that you are canceling nest and if you have one of the nest protects it will no longer work with the app or the internet as of April 2024. Tell me what are you doing about this for those of us that just pur...
Until when are software updates guaranteed for the Nest Protect V2?. You cannot expect people to invest in older hardware without a guarantee that it will remain supported for software upgrades. What is the guaranteed support period for this product?...
The Smoke Sensor failure comes up on one of my 2 Google Nests. The units are 18 months old, I have cleaned the problem nest, changed the batteries but nothing has fixed this issue.Has anybody have similar and fixed the problem, I haven't reset the un...
I’ve got one of the 5 smoke/CO2 units that is telling me there is smoke upstairs - then is says smoke is cleared. There is no smoke! Same unit has 3 month old lithium batteries and I am getting a message they need to be replaced. Very frustrating to ...
I have 3 battery operated Nest Protect Smoke and Carbon Monoxide detectors. Today I got a notification from the Nest App that the batteries on one of the detectors were extremely low and shortly the detector started to beep. While removing the batter...
The batteries die very fast and I use lithium
I have two Nest Protects. The one in the workshop was flagged up as having a low battery. And it also lit up the orange circle - as per the manual.However, I noticed that the one in the house was also indicating orange yet the status said that the ba...
