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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 72041 Views
  • 243 replies
  • 7 kudos

Unable to connect to new Router

Have just changed my WiFi router. Have tried to update the WiFi information via the Nest app, but it just hangs after connecting to the device. Then tried disconnecting and re adding one of the devices, but then it tries to connect to one of the exis...

NevilleL by Community Member
  • 94 Views
  • 1 replies
  • 0 kudos

nest protect.

it won't connect to my wifi. I have 3 and all show offline after working for years. I tried to reset one to factory setting and now that one I can't add it to the app. when I try to add it. shows my nest doorbell cam the other 2 are on the app as off...

zeca1 by Community Member
  • 104 Views
  • 4 replies
  • 0 kudos

Resolved! Need replacement backplate for Nest Protect

Help! My contractor demo’d my ceiling that my Nest Protect was on and threw my backplate and screws away I would like to rehang my Protect and would like to use a genuine Google Nest replacement part. I can’t find a place to purchase a replacement Pr...

Cannot get into my Nest account

I am unable to get into my Nest account due to 2 step verification code being sent to a phone # I no longer use or have access to. Reset my protects to factory default, deleted and reinstalled the Nest App but still wants to send verification to old ...

Nest Protect Feature Request - Additional Spoken Location Names

Please please please can you add more spoken location names to the ones currently available for the nest protect. The name I personally need most is ‘Utility’ but the closest option I have selected is ‘cellar’. Why on earth can’t the units say custom...

London_al by Community Member
  • 90 Views
  • 1 replies
  • 0 kudos

Nest Protect Batteries

My Protect said the batteries were low. I replaced with new Energizer lithium batteries and about a day later it says the new batteries need to be replaced. Super annoying.

hearneha by Community Member
  • 137 Views
  • 2 replies
  • 0 kudos

Protects stuck in "battery replacement" warning mode.

I have 6 battery powered 2nd Gen Nest Protect. These have always worked perfectly.Recently I got a bettery warning for one of them. This was shown by a warning in the app, plus when the lights were turned off in any room with a Protect in it, it flas...

Nuuki by Community Member
  • 191 Views
  • 3 replies
  • 0 kudos

Missplaced Google Nest protect 2nd gen wired harness

Any idea on how to replace my google nest protect gen2 wired harness? We moved and forget to get the pig tail that plugs into the protect. So I have a plat, the nest protect, but no harness...

jeffp1970 by Community Member
  • 277 Views
  • 4 replies
  • 0 kudos