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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 73570 Views
  • 243 replies
  • 7 kudos

Missing base plate

I received two Google Protect devices for Christmas from my sister. One came in a complete package and I installed it. The other was in an open Google box and is missing the base plate so I can't install it. The serial number is 06AA01AC3919040F. How...

kkahng by Community Member
  • 211 Views
  • 0 replies
  • 0 kudos

Nest Protect mounting plate

The mounting plate for one of my Nest Protects (Model Topaz-2.7) was misplaced by my contractor and I need to purchase a replacement very soon. Please let me know how I can get this done. Thanks!

MDJ8 by Community Member
  • 223 Views
  • 0 replies
  • 0 kudos

Broken mounting plate

My mounting plate broke during installation I was wondering where I can purchase another one. Thanks!

Need ceiling plate

I lost the ceiling mounting plate for my nest protect in a move. How can I get a replacement? Customer service was no help. They just kept telling me it was out of warranty.

Lotal by Community Member
  • 169 Views
  • 0 replies
  • 0 kudos
Ueeuue by Community Member
  • 211 Views
  • 0 replies
  • 0 kudos

Replacement wire connector for Nest Smoke Detector

Hi, looking for Replacement wire connector for Nest Smoke Detector. I have one and when I moved I lost wire connector. I called support and they said they can't provide one which was disappointing as now my Nest Smoke Detector is of no use

Ali_H by Community Member
  • 3650 Views
  • 7 replies
  • 4 kudos

Nest Protect with hot batteries

I have three nest protects and have never had any issues with them. Last night one started chirping and I had a low battery alert on my phone. When I tried to take the batteries out, three of them were so hot they nearly burnt my fingers. I see alot ...

Nest Protect

How concerned should I be? It seems the sensor is working but I checked the history and found this. Should I feel safe using this any longer?

FADA62C5-2B65-4E72-BF8E-2BD7016058AB.png
KO1 by Community Member
  • 239 Views
  • 0 replies
  • 0 kudos