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Forum Posts

Struggling with Connect & Yale Lock

I had them both functioning on my Nest account. The migration from Nest to Google was not going well, said I already had an account with my email address so I started fresh. I have been removing every camera off my original nest account and re-adding...

Silent alarm on Nest Secure?

I'd like the option of monitoring the home on the app while away from the house, without sounding the alarm or requiring someone to disable a blaring alarm. Mainly to see when kids might be coming and going, or of course if someone has entered withou...

Hug54 by Community Member
  • 461 Views
  • 4 replies
  • 0 kudos

Yale Lock doesn't connect to Nest Connect

After finally getting the Nest Connect to connect to the Wifi (required setting up an additional home, different from the Learning Thermostats), now the Lock cannot find the Nest Connect, which is 5ft away. How do I get the Lock to find the Connect? ...

RyanJivi by Community Member
  • 1576 Views
  • 21 replies
  • 0 kudos

Nest Connect can't find Wifi

Note to moderator: please don't close this thread after two days again, this is not our full-time job and because it's so frustrating we sometimes take a break for several weeks.One month into attempt to set up Next x Yale Lock. We factory reset ever...

Freestyle by Community Member
  • 532 Views
  • 5 replies
  • 0 kudos

Nest App asks to Re-Add Nest Connect

When trying to add my Nest x Yale Lock, it continually asks me to add a Nest Connect before proceeding, however I already have a Nest Connect on my app. It shows as active and connected to the wifi. I’ve removed the Nest Connect from the app and re-a...

Amgator by Community Member
  • 1204 Views
  • 10 replies
  • 0 kudos

Nest x yale lock backwards

I have the lock installed fully, but it says it is unlocked when in the locked position, and vice versa.

Yom0m69 by Community Member
  • 1000 Views
  • 3 replies
  • 0 kudos

Nest yale not waking up during installation

First step of connecting lock to Connect doesn't work. Instructions say " Press and hold button until lights pulse and lock Says its ready" but nothing happens so therefore I cannot connect the lock. Please help!

TaylorF by Community Member
  • 430 Views
  • 3 replies
  • 0 kudos

Nest Connect Setup Errors NA016

I can't connect my Nest Connect using the Google Nest App. I receive the same error each time, "The app is having trouble connecting to the assisting Nest product. Make sure you're close to it, that it's online, and your phone is connected to the sam...

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Zach3 by Community Member
  • 1313 Views
  • 6 replies
  • 1 kudos

Resolved! Home alarm with google home

Is there a way to make the google home device as a home alarm brain??does google nest provide door sensors? is there a guide for doing it? thank you!

Eli2022 by Community Member
  • 606 Views
  • 3 replies
  • 0 kudos

Nest x Yale install fails - will not find assisting device

I have a hello, two gen 3 thermostats, three old indoor cameras and now trying to install the connect and subsequently the lock.installing connect makes me stand between a thermostat and the hello to make the assisting device search work. All good, b...

M-Y by Community Member
  • 453 Views
  • 4 replies
  • 2 kudos