Hello, I recently had to replace my entire Nest Security system (as we all have dealt with or are dealing with). This included purchasing a new Nest Connect so that my existing Nest x Yale lock would continue to work. Spoiler: it doesn’t function pro...
Is anyone else having trouble getting Google to resolve the issue of the shutdown of Nest Secure? All I need at minimum is my door lock to keep working. The offer they sent me only works in the US.I have contacted support but they don't seem to under...
So the other day I tried to add a new Nest Detect for a door due to a reno. Could not get Nest Guard to connect during the Detect set up process. Went through 2 levels of tech support for over 2 hours, with no resolution. Nest Guard is connected to m...
If I have paid in advance for the year for my nest aware and it goes offline next month is google going to refund my annual subscription fees?
It was SO easy to add guests for our Nest locks in the Nest app. The guest didn't need to interact with the app at all...we just set-up a code and gave it to them. Now, in Google, it appears we need to invite a guest to "join" our home. To let a dog-...
OKAY, this is more about Nest Connect than Nest x Yale Lock, but when I do the wifi connectivity check even when I placed my nest connect next to the wifi its still showed a yellow light instead of blue. Tried to move on regardless, but at the room c...
I am starting to hate Next products. The Yale lock especially. My lock will work fine for awhile, then if there is any interruption in service, eg low battery's, disconnection etc, then nothing I do changes the Offline status except resetting the who...
I've beer getting phantom notifications of my door lock saying it's unlocked and locked. No one opened the door and it's locked. This has been happening for a few days. It's random. Sometimes it would do it for hours. Sometimes just mins. I would li...
I am not able to redeem the $200 for the discontinuation of Nest Secure product. I had bought a FitBit Sense 2 watch earlier using the code but returned it.I have never experienced in my life as worse a customer support as Google Support. I am trying...
So, I’ve been having to change the batteries fairly often on the nest/yale lock, about once every 6 or 7 lock operations. Then I get the low battery warning and the batteries die. I put in Duracell Alkaline brand new batteries every time. This has be...
