Resolved! Set up door
How do I set up the door lock on my phone so I can lock and unlock my door How do I put the control door icon on my phone screen
Forum Posts
Moving to ADT wasn't as painful as I thought
I had the complete Nest security setup, so I was frustrated when Google decided to kill Nest Secure. I opted for the free ADT hub. When it arrived it only came with 2 window/door sensors and a motion detector. Not a bad start, but I had to buy 17 add...
Nest Guard - Can no longer update wifi settings.
So the other day I tried to add a new Nest Detect for a door due to a reno. Could not get Nest Guard to connect during the Detect set up process. Went through 2 levels of tech support for over 2 hours, with no resolution. Nest Guard is connected to m...
Monthly Charge
If I have paid in advance for the year for my nest aware and it goes offline next month is google going to refund my annual subscription fees?
Adding guest for Nest locks has become exponentially more difficult!
It was SO easy to add guests for our Nest locks in the Nest app. The guest didn't need to interact with the app at all...we just set-up a code and gave it to them. Now, in Google, it appears we need to invite a guest to "join" our home. To let a dog-...
Nest/Yale lock guest error
Hello. I use the Yale lock for an airbnb and am having an issue when a guest code is used for the first time. Even though the guest is within the time frame of the guest check in they are getting an error that the code used is not within the allowed ...
Resolved! Google Nest Security Camera with Floodlight - hardwired yet getting "low battery" notification
Help!!! I had a Google Security camera with floodlight installed on 10/31. Since at least Christmas I've been getting "low battery" notifications which is ODD since the camera is HARDWIRED! Also, the floodlight no longer comes on with motion. Is this...
Unlock notifications
Note: I was forced to choose either Android or iOS as a platform, but this issue happens on both.I'm reviving this thread, which was closed for some reason even though the issue persists.The problem:Normally, on a Yale x Nest lock, you receive a noti...
"Front door incorrect passcode entered several times" - How do I find out which passcode was used?
I got a notification today that said, "Front door incorrect passcode entered several times" on our Yale lock (Yale X Google). We have these locks on our vacation rental units, and we don't currently have a guest at this one. I'd like to know if there...
Getting Unlock and Lock notifications even when it's locked
I've beer getting phantom notifications of my door lock saying it's unlocked and locked. No one opened the door and it's locked. This has been happening for a few days. It's random. Sometimes it would do it for hours. Sometimes just mins. I would li...
