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Security
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Forum Posts

“can’t lock door”

i keep getting a “can’t lock door message make sure the door is closed and unlocked” message.” the door locks just fine manually and is installed correctly. how do i solve?

ericw1 by Community Member
  • 39 Views
  • 1 replies
  • 0 kudos

BROGVOIDOVO

Hey good thank you from holding on to the terms for me I got it from here thank you kiki

Nest Yale Lock - motor not working

My nest lock has started reporting "the deadbolt is blocked" whenever attempting to lock or unlock it through the Nest app or google home app. The bolt glides smoothly when turning it manually. I've performed all the troubleshooting steps I can find ...

No codes working on Nest Lock

Starting today our Nest Lock is unable to open with anyone’s code( we have 4 different codes). We are able to unlock it via the app and via the thumb lock. Looking inside the app all our codes are still the same and privacy lock is not on. Literally ...

Leviticus by Community Member
  • 177 Views
  • 1 replies
  • 0 kudos

My code for open my door didn,t work

Last night I was unable to open my door, the système said Try later, the code is not availible ###### ##### ###-###-### #

Corinne1 by Community Member
  • 264 Views
  • 2 replies
  • 0 kudos

Nest Yale lock turning the wrong way

A day after successful installation my Nest Yale lock went offline. Numerous attempts to reconnect it to Nest Connect failed. I did a factory reset, after which the motor now turns the lock in the opposite direction. I've tried every different combin...

NormanM by Community Member
  • 402 Views
  • 3 replies
  • 0 kudos

Nest x Yale Guest Passcodes Not Working

My Nest x Yale lock codes that I assign to my Airbnb guests are not working. This happened several weeks ago and it turned out the battery was dead, so I replaced the batteries and it worked for the following two sets of guests. Then last night I had...

cohe9016 by Community Member
  • 239 Views
  • 1 replies
  • 0 kudos

Nest Yale Lock and Home Entry Only Codes Won't Work

I've been unable to get any of my guest access codes working. I replaced the locks with brand-new locks, and I'm experiencing the same issue. When I add a guest, the auto-generated code doesn't work. If I change the code to a custom code, it also won...

Nest Yale lock

My lock was working fine until I had to do a factory reset and re setup on my account. When I put the plate back on, it keeps clicking and not locking/unlocking through the app and keypad.i tried locking and unlocking manually and it’s moving smoothl...

Vivek7286 by Community Member
  • 334 Views
  • 1 replies
  • 0 kudos