The lock will not connect to Nest Connect - I have tried a RESTART and a FACTORY RESET! This is RIDICULOUS!!! I am on the same network when going through all the steps, so I am not sure what else to do. It continues bringing back the same Error messa...
I've been unable to get any of my guest access codes working. I replaced the locks with brand-new locks, and I'm experiencing the same issue. When I add a guest, the auto-generated code doesn't work. If I change the code to a custom code, it also won...
My lock was working fine until I had to do a factory reset and re setup on my account. When I put the plate back on, it keeps clicking and not locking/unlocking through the app and keypad.i tried locking and unlocking manually and it’s moving smoothl...
Hello,I have just installed my Nest Yale lock, calibration and Nest connection went smooth. Also managed to lock it from the Nest app successfully for the first couple of times, once I tried locking it from Google Home app the deadbolt got stuck, eve...
Just bought a home and cannot gain entry!Seller has Nest Yale Lock and gave us code......doesn't work. We are boomers and not tech savvy. We have no knowlege of Nest. Please help!!
New homeowner. I did a factory reset but it’s telling me “deadbolt is stuck” and cannot lock or unlock. Physically deadbolt locks and unlocks fine. I saw a post about a “wobbly locking spindle” and I need the answer to that bc it might help me. Pleas...
Hello,Like a many others, I recently installed a new Nest x Yale lock and are having issues unlocking via passcodes. I set it up per the installation instructions, first creating a (temporary) master passcode on the device before adding the lock on t...
Moderator edit: Subject updated for clarity and findability. I installed the Nest x Yale lock today. It worked well for a couple of hours. I reset the lock to change the master code and suddenly it is not working properly. If I click the new master c...
I’m unable to lock or unlock my door. When I’m able to lock it the lock continuously runs trying to lock. I ended up ripping the batteries out so I can go to work. Anyone had this issue or can shed light on what to do? thank you in advance.
I just tried to do a factory reset for my Nest Yale lock but the keypad is not lighting up so I'm not able to enter a master code. I tried replacing the batteries and doing another reset but keypad is still unresponsive. Tried changing batteries agai...
