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Forum Posts

Yale Lock Icon Missing

I installed a new Yale lock and connected it with the Nest app. When I went to add another user to the app, the lock icon disappears. I am unable to lock or unlock the door from the app without the icon.

Yale Lock

I have a Yale keypad lock on a new house that was recently purchased and the passcode suddenly is not being accepted. The lock say the passcode will not work right now. How do I resolve this, I am locked out?

Jwalk45 by Community Member
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  • 3 replies
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Door slammed shut with bolt extended

Recently, our door slammed shut with bolt extended during a windy day and the door was open/unlocked longer than 60 seconds It takes a bit of effort to turn the lock to lock/unlock the door now. Additionally, the whole assembly feels a bit crooked. I...

Unable to Lock/Unlock Nest Yale from Google Home app

I have both the Nest app and the Google Home app installed on my iPhone. I am able to lock and unlock the Nest Yale Lock from the Nest app with no issues, but the Google Home app has never allowed me to lock/unlock. It always takes a while and then r...

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JasonL by Community Member
  • 128 Views
  • 2 replies
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Nest Yale Door Handle

I have change batteries 3 times. Last time I used the best one. After 3 weeks same issue. Only people who can lock or unlock are who have the Google Home App. The visitors that are added can not unlock the door. The other problem is that in the app y...

ADom by Community Member
  • 109 Views
  • 5 replies
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Keypad stopping lighting up

I have the Yale Nest lock and have loved it until recently. About a month ago, we had to change the batteries. After replacing the batteries, the keypad stopped lighting up when trying to unlock the door. We can control the lock from the app. I did a...

Lauralea by Community Member
  • 76 Views
  • 3 replies
  • 1 kudos

Nest x Yale lock "deadbolt is stuck"

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original poster: Chris Mertens ...

JohnF by Community Specialist
  • 61 Views
  • 1 replies
  • 0 kudos