Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
I see a few people have had issues with Google Homes not completing setup following a factory reset. I had this and the error message was that my phone (which runs Google Home) and the speaker were on different networks. I tried many things. In the e...
I recently purchased this device, which I switch it on it loads with the google logo then I get a black screen.No way to access code or qr for set up
I purchased a Hub Max from an individual and have not been able to set it up with my home because it is still showing as linked to the previous owner's home. I am in contact with the prior owner and he indicated it is no longer connected to him. I've...
I have a major issue with Google support. I purchased a replacement Nest device via the link provided by one of the team, it was sent out but did not arrive, It's been over a month now and they are not responding to emails with an update, they are br...
I have had my google home mini for a few years now. I no longer have access to the email it was set up under or the phone that I had the app on. I recently got a new modem and they changed my wifi. How do I reconnect my device?
My google nest mini keeps rebooting itself it never goes past the two lights due to which I am unable to factory reset the device I tried trouble shooting but that method is also not working because it never reaches the 4 light stage I am attaching a...
I received a new Nest Hub (GoogleHomeHub5310) for my birthday, during the setup, the display indicate that "Like this Next Hub was build for another country. Is possible that is not compatible with your wifi network. After try to connect to my wifi n...
When adding a Gen2 Nest Mini to the house, the device connects to the Wi-Fi but then errors out at the last step, "Something went wrong. Your device might be connected but could not contact the iPhone" and so we cannot finish the setup. My gen1 mini ...
Hello, I have a first generation google home that I bought in 2018.It’s now 2024 and I’m trying to set it up after it’s been in a box for 4 years. I can connect to it and set it up however upon completion, when I say hey google, it says“your google h...
This hardware is unsupported garbage. Do not buy anything from Google home. It's a scam.
