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Nest Aware
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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 25265 Views
  • 186 replies
  • 42 kudos

Resolved! Nest Aware Active but 2 of 3 cameras not recording

I renewed my Nest Aware subscription this morning but 2 of my 3 outdoor cameras are not recording activity and they show Nest Aware as active.

KL5 by Community Member
  • 1602 Views
  • 9 replies
  • 0 kudos

Playback and camera connection

I’m having two issues and increasingly frustrated with nest. First, I pay for the plus account and need to watch a video from 6am this morning but can’t get it (or anything outside of the last hour) to load. This is a frequent occurrence when trying ...

Lauclair by Community Member
  • 308 Views
  • 3 replies
  • 0 kudos

Cannot move that new face to assign a name

Looking for a way to change the name or create a new face from an incorrectly identified person from my Nest Doorbell. People will be mis-identified by camera and there is no way to change their name other than deleting the face from the other person...

Clem21 by Community Member
  • 1198 Views
  • 8 replies
  • 1 kudos

migration from nest to google deleted videos need it back

I just migrated from Nest to Google and they deleted my Nest history!!! If I gave permission to do so, it was buried in multiple paragraphs of agreements and this is a big problem. I need access to the videos I saved on my Nest account.

Video Won’t playback, nest aware not functional

Nest aware won’t allow me to sign up and it ended my subscription without notice. Video suddenly stopped playing back and I can’t record clips as of July 2022. The system randomly sets itself to stop tracking certain events, or turns on home/away as ...

Catharine by Community Member
  • 330 Views
  • 3 replies
  • 0 kudos

Quero o Nest Hub 2 em português.

Em 15 de julho de 2022 o Nest Hub de segunda geração ainda não tem o idioma português. Vou-o devolver à loja, estou dentro no período experimental.

Luís by Community Member
  • 9866 Views
  • 7 replies
  • 39 kudos

Playback in history not working properly

HELP! Monday night, I could view history from Sunday morning. Today is Thursday. I cannot view the same history from Sunday. I scroll to the time the video was recorded, click on it, and it jumps to current video. The cameras are used to monitor sitt...

Resolved! Video of event I observed disappeared

I am a NEST AWARE customer with a few cameras on my property.Today I was observing "live" on my camera someone picking flowers from my backyard at 6:19am. When I wanted to show my wife what was on the camera, there were no events between 3am and 8am....

Elizaville by Community Member
  • 1386 Views
  • 8 replies
  • 0 kudos