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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 28071 Views
  • 186 replies
  • 45 kudos

I paid subscription not working

Hi my subscription was renewed in feb pf this year. I had an issue where i was charged again in April. Last year was the same problem where I paid twice due to the device was giving trouble and a reactivation was required. Please look into this issue...

Resolved! Payment Invoice

Hi there,Does ANYBODY know where to find the payment invoice for yearly subscription? This is completely ridiculous - it's impossible to find, and i need it to file my taxes. The product is good, but this is the WORST backend I have ever encountered;...

CarloD by Community Member
  • 148 Views
  • 1 replies
  • 0 kudos

Subscription was canceled but shows as active

Hi.I just received an email saying that "Your 1st gen Nest Aware subscription has been canceled" and all my video history was deleted because I supposedly didn't pay for the last 60 days.If I go to my account, I show "Nest Aware Plus subscription is ...