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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4531 Views
  • 0 replies
  • 5 kudos

My thermostat won’t connect to Wi-Fi

I’m on my second nest thermostat in 4 years. It works great for about a year at 300.00 then just won’t connect to the Wi-Fi. Which now it’s just a normal thermostat you can buy for 20 bucks I’ve done everything support has to offer. Anyone figured ou...

Herewego by Community Member
  • 10469 Views
  • 35 replies
  • 9 kudos

Nest Problems

Having e103 errors and condenser will not come on. Fan will run for short periods of time but nothing else. Restarted nest and same problem. Is the nest broken?

Bweldy72 by Community Member
  • 513 Views
  • 3 replies
  • 0 kudos

Resolved! Nest thermostat connected but not online?

My nest thermostat although working manually won't work through the app. The app appears as if to change the temp at times (but it doesn't actually change on the thermostat), other times it appears offline in the app and browser. The thermostat is 2m...

Thermostat offline

Nest thermostat is orange and working. Phone app thermostat is black and offline

W5 Wifi Error

Hello. I’ve had a Nest 3rd gen Learning Thermostat for about 1 years now and it’s been awesome! Today it started showing error code W5 it isn’t seeing my router and I’ve tried all the troubleshooting steps repeatedly, restarted my router, entered the...