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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4637 Views
  • 0 replies
  • 5 kudos

Turn off heat

Trying to figure out how I can get the A/C setting to show up on my nest. Only the heat selection shows up.

Mcat1971 by Community Member
  • 50 Views
  • 1 replies
  • 0 kudos

Nest thermostat takes 2+ hrs to cool 1-2 degrees

Thermostat WAS great for a couple years, NOW IT TAKES 2+ HRS TO COOL a room. Anyone have any idea how to correct this? I reset the thermostat & reconnected it to my wi-fi/app & STILL it's not wkng properly. My a/c heating unit is NOT the problem.

Outside unit fan making noise after installing Nest

Ever since I installed the Nest Thermostat, the fan in the external unit is making a noise (when on) as if it is hitting something. There are no obstructions to the fan visually and it seems odd to me that this issue occured as soon as I changed the ...

aagam2 by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

Nest not cooling after reset

Hi, looking for help. my nest was working with what I believe is my condo units water based heat pump. I reset all the settings to disconnect an old tenants app from the system. cooling has not been working sense. I’m assuming it’s a settings issue. ...

3 Nest thermostats stopped working

I have three Gen3 Nest thermostats that have been working perfectly for the past 4+ years. However all 3 stopped cooling at the same time this afternoon. Sensor screen is turned on blue on all as if “cooling” and all fans are blowing but none of the ...

AC9 by Community Member
  • 58 Views
  • 1 replies
  • 0 kudos

Nest Learning Theromstat (3rd Gen) - No Fan Option

I purchased a Google Nest Learning Thermostat (3rd Gen) from the google store. I hired a licensed HVAC technician to install it and is working well. Today I went to run the fan to equalize the floors and pull cool air from the basement. Well, there i...

EvanXRS by Community Member
  • 67 Views
  • 1 replies
  • 0 kudos