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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4003 Views
  • 0 replies
  • 5 kudos

My nest does not show cooling

My nest is not showing the cooling mode. I have already checked the Y1 wire and it is properly connected. What is the next step?

Sherail by Community Member
  • 62 Views
  • 1 replies
  • 0 kudos

Heatpump - cooling not working

So we have a heatpump connected to a Gen3 theromstat. No issues with the heat but it is set to cool (68) but it is 75 in the apt. Outside temp is 39. Heat is set to 69. We are new to heat pumps and wounder if there is some temp lockout due to the out...

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tekgeek1 by Community Member
  • 68 Views
  • 1 replies
  • 0 kudos

Resolved! Perpetual Low Battery

Thermostat is functional, was installed by a professional about 12 months ago. Now Low Battery is displayed, changed batteries with new batteries and tested them prior. Have reinserted and also replaced. C wire in place as this a heat pump system. Is...

Pops101 by Community Member
  • 195 Views
  • 3 replies
  • 0 kudos

Nest not cooling to desired temperature.

Our normal set temperature is 73°F downstairs. My husband set it to 74°F for one day and ever since that day it has stayed at 77°F-78°F and not cooling to our desired temperature. It reads that it will take 1.5-2hours to get to our desired temperatur...

iivetty08 by Community Member
  • 106 Views
  • 1 replies
  • 0 kudos

Nest reads Delayed randomly stopped Heating and Cooling my home

Hi all,As the title lists I’ve just randomly ran into some really odd issues. For the last few months Nest and AC unit worked perfect, no issues to be seen.Within the last 20 days or so I’ve started experiencing some odd problems. I left for vacation...

Codyja133 by Community Member
  • 99 Views
  • 1 replies
  • 0 kudos

A/C not turning off when target Temp is reached

I just had my A/C unit replaced my nest thermostat remained as it was in perfect working condition. and because I live in Florida it is always set to cool. The issue I have is that the A/C normally would automatically shut down when the target temper...

101Media by Community Member
  • 175 Views
  • 5 replies
  • 0 kudos

number of temps

how many different temperature settings can I have in 1 day?

dnbdrost by Community Member
  • 202 Views
  • 5 replies
  • 0 kudos