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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
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  • 5 kudos

Nest thermostat wont setup after factory reset

Long story short. Furnace turned off, fiddled with it and power on. Nest thermostat read no power prior to furnace not working. Couldn't get app to work with nest thermostat. Factory reset, reset apps etc. Starting over, nest app setup throws me to G...

Sqrd by Community Member
  • 15 Views
  • 0 replies
  • 0 kudos

Nest Thermostat

Can I use Nest thermostats working on the same boiler to provide a temperature regime downstairs (cool nightime and warm daytime) and another regime upstairs (cool all the time)? Thanks

Esechebaz by Community Member
  • 21 Views
  • 0 replies
  • 0 kudos

internal error encountered message in Google home app

i recently set up a new (2nd) home in my google home account/app. and installed a new nest thermo stat in that home that works as it should and works with the app as it should.BUT.... i wanted to add my wife to the family members who can access and a...

Seavote by Community Member
  • 61 Views
  • 1 replies
  • 0 kudos

Missing technicalinfo.plist file

I just moved into my apartment and there is a nest learning thermostat that is locked. I was on support last night trying to get it fixed but I am missing the technicalinfo.plist file. They told me that I would have to send them the thermostat and wa...

afran by Community Member
  • 34 Views
  • 1 replies
  • 0 kudos

Nest thermostat

Hi I need help! So basically, I have just done a factory reset on my nest. I did not set the nest up originally, my ex did and he was the owner. After research I decided I could do a factory reset to remove him as the owner and take it over. I have j...

Aprilm88 by Community Member
  • 77 Views
  • 3 replies
  • 0 kudos

Nest thermostat- what do I need to buy

Hi I’m looking to replace my 2 zone heating and hot water controller with a Nest setup. I have 2 wired thermostats currently. It looks to me like I would need to buy 2 kits each containing Nest Heat Link. 1 x Nest 3rd Gen Learning Thermostat. 1 x Bas...

Air Filter Reminder via e-mail?

I could have sworn in the past that I would receive an e-mail when it is time to change the filter?I know that it does show up on the actual unit as a reminder.How do I activate the reminder to be sent to my e-mail?Thanks

lgbalfa by Community Member
  • 37 Views
  • 1 replies
  • 0 kudos