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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Can’t connect to thermostat

I just purchased a Google nest thermostat and I am in the process of setting it up but cannot connect via Bluetooth and I have tried everything. Any suggestions will be appreciated!

Resolved! SOLVED: Deletion of Custom Event Schedules from Menu Choices

How can I delete a custom schedule event I created from the schedule menu completely? I made a new custom setting with a different name that has duplicate settings and want to delete the old one. Moderator edit: Subject updated for clarity and findab...

Emacred by Community Member
  • 281 Views
  • 1 replies
  • 0 kudos

Resolved! Nest gen 2 not powering up

Hello, Can someone help. I tried Google Next Customer Service a few times, but there was no lock. The thermostat stopped working and cant get it back working.

Beni1 by Community Member
  • 405 Views
  • 8 replies
  • 0 kudos

Nest thermostat

Why did I have to install the batteries to my Google nest thermostat if it was already connected to a live c wire

SA57 by Community Member
  • 57 Views
  • 1 replies
  • 0 kudos

My nest thermostat can't stay on the base on the wall

Hi! I have 2 units of Nest Learning Thermostat (model display 3.4). But one always has issue that the control unit kept popping out from its wall base every few days. It's very annoying that you need to keep checking if it's disconnect again every fe...

JuliaC by Community Member
  • 299 Views
  • 11 replies
  • 0 kudos

Connect nest thermostat to google home app no code

I migrated from the nest app to google. My thermostat got removed from the Google Home app. i took the cover off and there isn’t a QR or other code. Very frustrated since I migrated. I wish i could undo it. Getting real time help is impossible.

JoEls by Community Member
  • 115 Views
  • 6 replies
  • 0 kudos

C Wire not detected on Nest Learning Thermostat.

Not connected to C wire. My learning nest thermostat aren’t detecting C wire. Resulting in E79 no power to C wire, even though I did check the C wire and it got electricity and the voltage around 24vac. I really need some help and much appreciated if...

Ken000 by Community Member
  • 58 Views
  • 1 replies
  • 0 kudos

Downloading Nest app

Moderator edit: For the safety of our community members, this post was edited to remove personally identifiable information. Trying to reload the Nest app on my iPhone unable to do so need someone to call me ###-###-####

Gsears by Community Member
  • 79 Views
  • 3 replies
  • 0 kudos

Google Nest Thermostat Heat Link is Flashing Blue

Hi, I have recently installed a Google nest learning gen 3 at a customers house, how ever the heat link in the upstairs cupboard next to the immersion is flashing blue, if I press the button on the heat link we can power the heating in manual, so I a...

Can I customize main screen?

Good night Google Nest community!I am wondering if is possible to customize the screen the screen of my nest thermostat.I would like to display this image I attached bellow when it wake by motion or touch.If not, is there any way we can request featu...

Nest tt.jpg