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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Air conditioning

My current Honeywell thermostat has 2 wires. One is Red to the R and Rc connection and a White wire to the C connection. It controls both heat and AC. I put in my new Nest with the power connector but I do not see the option for air on the thermostat...