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Nest Thermostats
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Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23600 Views
  • 0 replies
  • 8 kudos

Nest Thermostat

Hi, I am a new homeowner. The Nest Thermostat is already connected to an account. How do I remove that and create my own account? I am unable to contact the previous owners. Thank you.

Wifi issues with thermostat

Hi - I am hoping someone can help. I have had my Nest thermostat for several years and over the past year it has intermittently lost connection to the WiFi. I contacted EE as another (non Google) device was having problems also and they supplied a ne...

Can’t Connect Nest Thermostat

We bought a house with the learning thermostat. Not loving it! We came home and the house was a chilly 18C, we like to keep our house at 21C all the time. I downloaded the app on my iPad. Was able to connect to the thermostat. Couldn’t figure out how...

Marlene7 by Community Member
  • 75 Views
  • 2 replies
  • 0 kudos

Heat Link Dead

Hello, I have 2 Nest Thermostats, one operates downstairs heating and hot water whilst the other operates upstairs heating only. The heat link that operates my downstairs heating and hot water is dead. I tested L/N which is fine and plugged a usb cab...

Brushy by Community Member
  • 48 Views
  • 0 replies
  • 0 kudos

Connectivity Internet Problem

I previously posted my thermostat is a 3rd generation and on the LCD screen says Nest Pro. I looked up the model number which is 02A and it indicates that my thermostat is a 2nd generation. The LCD options under setting indicates the thermostat is co...

res289 by Community Member
  • 63 Views
  • 2 replies
  • 0 kudos

Nest Internet connection to my iPhone

Help! My son bought this Nest thermostat for me years ago and set it up. I have never had a problem with it since he set it up for me. The weather was freezing a few days ago and we were out of town so I went to my nest app on my Apple iPhone 16 and ...

res289 by Community Member
  • 88 Views
  • 1 replies
  • 0 kudos