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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4524 Views
  • 0 replies
  • 5 kudos

Nest is not turning on heating

For a few weeks the Nest won’t turn the heating on. Hot water is working fine. Initially when I manually turned the dial off to black and on to orange it would fire up the boiler but now that’s stopped and I can’t hear the boiler clicking on or off a...

Ailsa_d by Community Member
  • 57 Views
  • 3 replies
  • 0 kudos

Nest thermostat takes 2+ hrs to cool 1-2 degrees

Thermostat WAS great for a couple years, NOW IT TAKES 2+ HRS TO COOL a room. Anyone have any idea how to correct this? I reset the thermostat & reconnected it to my wi-fi/app & STILL it's not wkng properly. My a/c heating unit is NOT the problem.

Resolved! Nest Locked and Not Connected to App

My Nest thermostat is locked (I can’t remember my PIN, I don’t even remember creating one) and when I try to connect to it using the app I get an alert saying the thermostat is not connected to WiFi. I can’t connect the thermostat to WiFi because I c...

SacLA99 by Community Member
  • 93 Views
  • 3 replies
  • 0 kudos

Nest App not connecting to the thermostat

On Thursday April 11th, suddenly I am no longer able to use the Nest App to control my two thermostats (one for furnace with air handler and one for separate air handler in our attic) I was not at home at the time. Both thermostats state they are con...

Jemazur74 by Community Member
  • 51 Views
  • 1 replies
  • 0 kudos

Nest thermostat not seeing c wire after power failure

After power failure we lost our c wire being “found” from the nest thermostat. this has happened in the past and we found if we remove the batteries for half hour and replace it fixes itself. this time, not so much. We have factory reset the thermost...

Dave-s by Community Member
  • 57 Views
  • 3 replies
  • 0 kudos

Thermostat battery going low when using AC

So like others my thermostat battery will get weak and it will lose wifi. But ONLY when using AC. Never in the winter. I purchased a power connector then saw that my system has no labeled wires or circuit board. Does anyone have any advice? I also no...

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Jonshouse by Community Member
  • 45 Views
  • 1 replies
  • 0 kudos