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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

New Nest Thermostat E- charging issue

My out of the box new Nest Thermostat E has been on charge for a few hours. I’ve managed to connect it to my wifi, but the display screen still shows the Home icon with no lights. If I remove the display screen from the base I first get a blinking re...

Pollybee by Community Member
  • 220 Views
  • 3 replies
  • 0 kudos

NEST E no heat option

This topic has been posted before but can no longer accept comments. The suggestion by the "bot" was to call a pro. I'm a NEST Pro for a long time. I have a few different NEST thermostats in my home. One is a NEST E in the dining room that only contr...

Nest thermostat not connecting to wifi

Nest thermostat went offline, will not reconnect, and cannot put in manual network information give me "no network found". I have tried all steps to fix, reset the router, factory reset the thermostat. Please advise

aduf1827 by Community Member
  • 179 Views
  • 2 replies
  • 0 kudos

Resolved! Wiring compatible?

Is my wiring system compatible with the Nest E thermostat? The compatibility checker said my wiring was uncommon and I should ask here. It seems that the B, G, Y, W, and R are in use. Max load 1A/24VAC.

Heat Link distance to Thermostat

Having read through your information I understand it isn't possible to boost the signal between the Heat Link and the Thermostat. This is a bizarre technical oversight, if as you suggest, I move the thermostat closer it will read a different temperat...

Toby3 by Community Member
  • 93 Views
  • 0 replies
  • 1 kudos

E194 error on Nest e controller

My furnace won't turn on. I am getting a E194 error. I have gone through the trouble shooting guide and it hasn't helped. Is there a phone # I can call to talk to someone in person?

Andrew06 by Community Member
  • 142 Views
  • 1 replies
  • 0 kudos

Nest and Bosch EP Series Heat Pump

Hey there,I have a Nest Thermostat E connected to a Bosch EP Series heat pump in my condo. We are having trouble with the system not getting to the desired temperature and then the fan keeps running with no cooling. If we cycle the unit off it will r...

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mitchrc by Community Member
  • 230 Views
  • 3 replies
  • 0 kudos

Change fuel type

I put this under the wiring and system compatibility but it's not a compatibility issue.I recently moved into a new home that has two furnaces and two thermostats. I brought my old nest thermostat E with me and hooked it up and it works great. For th...