Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
HiPlease help, I installed a thermostat e in November 2023 and it is brilliant. However for no apparent reason last evening it displayed a download symbol and went offline taking the heatlink offline with it. No heat since. multiple resets have not w...
I thought I was imagining it at first but have found occasionally when I turn the heat up from my office I get home and it's still at the same setting from the morning. Do I need to wait a certain amount of time on the app for it to "catch" up or do ...
Hi. I had a Nest thermostat installed yesterday with a brand new boiler. The heatlink and the thermostat seem to be communicating just fine. However no matter what I set the thermostat to do the boiler doesn't turn the heating off. It is constantly o...
I have an old Honeywell 2-wire mercury switch thermostat (R & W wires) that is connected to 240V baseboard load via a relay. How do I get power to the Nest? There is a spare green wire disconnected at both ends. Can I use this to supply 24V to the Ne...
I have had a nest thermostat e for about four years, I installed it in my previous apartment and just moved to a new unit in the same complex. The past four years when heating it would only blow room temperature air, but still heat the apartment just...
My nest thermostat is no longer in the Nest App, and neither is the schedule.The App doesn’t even look the same as used to be blue and now its black.It still recognoses my address but there is no functionality in it anymore. Tried reseting the thermo...
My Nest Thermostat stop working properly two days ago, out of the blue. When set in heat mode the Thermostat will not turn on. It says “in 40 minutes or 1 hour” but never comes on. The only way the heat comes on is by changing the thermostat to test ...
I work in an old building that uses a dated thermostat. The thermostat has a yellow, red, white and green wire. Coiled around the wiring harness is a blue wire, which I assume is the C, but it doesn’t appear to be providing power when I connect it to...
Hi all,Apologies for my ignorance, but I can't tell if my system is compatible with Nest based on the compatibility questions. Hopefully this picture of my system is enough for someone to tell if it's compatible or not. Thank you in advance for your ...
Hi All, I bought a brand new sealed Nest Thermostat E from EBay (verified selling company, not some random guy) and only had a chance to try install it today. Im in the UK and have a combi boiler system, currently have Honeywell thermostats installed...
