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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest app erased my thermostats

Yesterday it was working perfectly but this morning I waked up and I couldn’t see my thermostats on the app , what could have happened? I can only see my thermostats on Google home but I dont like Google home .

Andtos by Community Member
  • 245 Views
  • 1 replies
  • 0 kudos

Thermostat Nest E

Our Nest thermostat is working. The only issue is that motion no longer lights it up. I have to touch it now before it will light up. The temperature and other features are working fine though. Once I touch it I can see the temperature and it stays l...

Nest Thermostat cooling even when it reaches

Hi,My Google nest learning thermostat is working unusually and I am incurring huge bills.Scenario: I set the mode to cool and the temperature to 70F. If the outside temperature is 60, I expect it to turn off but it keeps running and the hole becomes ...

RK121 by Community Member
  • 578 Views
  • 11 replies
  • 0 kudos

Resolved! WIFI CHANGE AND FACTORY RESET

I cannot change my thermostat to the new Wi-Fi network because the thermostat was offline due to problems that Xfinity has been repairing for many days, I changed the network, and I had to reset my thermostat to factory mode, I must delete the thermo...

Nai1979 by Community Member
  • 336 Views
  • 2 replies
  • 0 kudos

Thermostat compatibility with Google Nest

My thermostat has E1 & E2 labeled wires that I can't find on any lists with Nest wire compatibility. Can anyone tell me if my system is compatible with Nest?

Thermostat.jpg
JanT by Community Member
  • 172 Views
  • 1 replies
  • 0 kudos

Nest Thermostat - STAY AWAY

To Whom It May Concern:I purchased a Nest Thermostat in August of last year and was never told that it runs on batteries. It was hooked up to my 24V power from the AC system and I thought the two supplied batteries were for back-up. That appears not ...

JensR by Community Member
  • 441 Views
  • 3 replies
  • 1 kudos