Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
I have 2 Nest learning Thermostats. One went offline 30 days ago after working fine for the past year. The other Nest learning thermostat working fine. The offline one will no longer connect to internet after many router reboots and thermostat restar...
Hi, my Nest is displaying fault code H72. i have followed trouble shooting but my Heat link box has no power so i can’t override and therefore have to heating. How do i arrange getting a Heat link replacement? i need heating and hot water ASAP!
I received the following email from Google, multiple times:Hi Jorge,We've identified an issue with your new Nest thermostat and its ability to draw power from your heating or cooling system. Unfortunately, the issue cannot be fixed on your device, bu...
I am ready to ship the old smart nest thermostat and have already installed the new one. I have checked my emails spam and have not received the return shipping label needed to send back. 4-1676000036411
Hello Just moved into our first home that has a Nest learning thermostat and a heat link. The heat link is on and is pulsing blue to connect but every time I try to connect it I always get the H71 error code (failed to connect to heat link). I have t...
My heat link has gone dead and my nest thermostat has a h72 errorhelp!
I just moved into my apartment and there is a nest learning thermostat that is locked. I was on support last night trying to get it fixed but I am missing the technicalinfo.plist file. They told me that I would have to send them the thermostat and wa...
Bought two Nest Thermostat-E years ago. Installed both at the same time; each controlling different floors. One working perfectly; no issues. 2nd blinking green and orange, no longer "wakes up" when you walk by. Supposed to indicate battery issues (h...
Hi. I reported a WiFi connection error regarding my 3 month old nest learning thermostat on 17 Feb, 2024. Cases Id 9-4215000035888RMA# RMA14143343I was advised to pay £139 for a replacement device as the one I had could not be fixed. I paid the £139 ...
I am replacing the old thermostat in my house which is a Cozy Reed Switch Thermostat with the Nest E Thermostat. There are two unlabeled black wires that come out of the wall. After connecting the Nest thermostat to R and W1, it doesn't power up.Is t...
