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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Thermostat no longer sees wifi to reconnect

My 3rd gen thermostat is no longer connected to home wifi network and Nest app now says offline. Been working well for year plus beforehand. Nothings changed in terms of BT FF broadband, smart hub etc.Followed all the advice on trouble shooter but no...

Beepee by Community Member
  • 81 Views
  • 3 replies
  • 1 kudos

Google Home no longer works for Google Nest

Love how this thread has been locked after we've been waiting for a fix for over a year. https://www.googlenestcommunity.com/t5/Nest-Thermostats/Voice-command-stopped-working/m-p/547290/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExPWFNETjk0RTk0S0d8N...

sbehnken by Community Member
  • 33 Views
  • 0 replies
  • 0 kudos

Nest learning thermostat not charging

I have a nest learning thermostat, which I installed in December (approximately 3 months ago), that has stopped working. It has a flashing red light (28 short flashes followed by a longer flash). A google search tells me it needs to be charged, and I...

PDXRM by Community Member
  • 45 Views
  • 0 replies
  • 0 kudos

Resolved! Google home + Nest

Hi Everyone, Im trying to connect google home with nest app.Once it asks me to login to my nest account I dont know what to enter. I tried my google account. Tried reseting password etc. I read somewhere to use my google logins those dont work either...

Yuretz66 by Community Member
  • 75 Views
  • 2 replies
  • 0 kudos

Resolved! H72 error in app, Thermostat and heathlink working

Hi all, I have the same issue as described here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-H72-error-message/m-p/546568?sjid=6077631573018811465-EUH72 error in both the app and the webversion of the nest. However the wall thermosta...

Nard24 by Community Member
  • 150 Views
  • 5 replies
  • 0 kudos