Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
My Nest gen 3 learning thermostat has started dropping offline from the app. This is a new thing, I’ve had the device for probably close to 2 years with no problems. I’ve tried EVERYTHING I can from resetting modem, restarting nest (that was working ...
Hi everyone, am attempting to help my elderly parents with their Nest and although we've reset the thermostat and the heat link without issue, we cannot get the thermostat to connect to the router even when it is sat next to the router. The app is sa...
Hi all:I know this question has been asked before but I can't find an answer wich fixes my problem.I have just upgraded to full fibre broadband with sky and ever since, my Nest thermostat keeps randomly and frequently showing offline in the Nest app ...
I forgot the PIN to unlock my nest device. I tried to use the app but it has been deleted from the account already. I have tried calling Google Support many times but I have ONLY been able to get bot callers and no help. Thank you for any help.
Got new iPhone 15 and I can’t connect it to Google Home app to control thermostat someone please help
my nest thermostat is on Wi-Fi and working fine but it will not connect to the app on my iPhone. How do I do that? My Wi-Fi app on my phone will not connect to my nest thermostat and the thermostat is connected to my Wi-Fi network
I’ve just replaced my thermostat as the old fell and won’t work. I’m trying to link the thermostat with the heat link but it’s not working. The light on the heat link is a flashing blue so it’s trying to connect but I keep getting a failure. The ther...
HI, I started getting the nest.com/w5 error message on my thermostat about 2 weeks ago. I have tried rebooting/resetting both my thermostat and my router but nothing seems to work. I have also tried resetting the nest Thermostat several times but sti...
I have 2 Nest learning Thermostats. One went offline 30 days ago after working fine for the past year. The other Nest learning thermostat working fine. The offline one will no longer connect to internet after many router reboots and thermostat restar...
Hi, we got a new boiler installed yesterday and Nest seems working but the receiver only communicates with boiler if I override it to manual. All connections are the same and should have no issues but still can’t control it through the thermostat or ...
