Google Nest Community

Hi Ash, I cleared the cache, rebooted my phone and reinstalled the app. Still no different. When I try to add it the thermostat won't give a key and says its already added to an account

Thanks Ash, I will give that a try. 

No it's not showing up on the portal just on the Google home app 

Sorry Ash, just followed your link. No it doesn't show on the portal but it does show on the Google home app

Mine shows in the home app but that doesn't have all the functions on the nest app