Google Nest Community

hermrc · 03-31-2022

I bought Google Nest Cameras (Model GA01317-US) with the 30' charging cables. 2 of my cameras work fine and show plugged in. 1 of my cameras shows on battery and idle. The charging cable is plugged in and I have tried several outlets that work. The b...

hermrc · 04-10-2022

Steve, My original order # on 12/6 was GS.0153-8050-2049 for a Nest Cam Weatherproof Cable 10M . This is for an exterior installation and why I needed 10M and weatherproof.On 4/2, I received case number is 4-0208000032798.RMA39975536 forYour replacem...

hermrc · 04-09-2022

I received the replacement part today in the mail. Google shipped the 1 meter cord and not the 20 meter. I even gave them the order # to verify the needed part. So, this is not resolved. How do I get the right part shipped

hermrc · 04-02-2022

Did an online chat. Provided camera serial # and basic info. They are sending a new cable. Thanks for your help.

hermrc · 04-01-2022

I used another AC adapter. As soon as I plugged it in, the app updated to show plugged in. Looks like the 30' AC adapter has gone bad. How do I get this replaced? I only bought it in 12/6/21.

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