Google Nest Community

jj996 · 08-31-2021

My nest thermostat has recently lost network connections and displays the W5 error.I have powered off, reset network, reset thermostat, reset router...everything advised by google and cannot get the thermostat to connect.I am assuming I have a failed...

jj996 · 09-13-2021

I agree, I am on my second replacement thermostat and they keep sending me reconditioned units that look used after promising to send a new one. the screens on them are nowhere near the quality of the 'NEST' version.Iand I have to drive 20 miles to t...

jj996 · 08-31-2021

I am having the same problem, I have tried everything advised and cannot get a connection. I am guessing I have a faulty thermostat too?

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