Google Nest Community

Tettes · 08-18-2022

I ordered a Nest Floodlight from the Google Store. It didn't work properly and when I was on the phone with a CSR we discovered the serial number on the receipt didn't match the one on the cam. I have no idea how this happened.A CSR who was handling ...

Tettes · 09-01-2022

Finally got my money back. 29 days and many emails later. This has been one of the worst customer service experiences I've ever had. It rivals the time I bought a new Pixel 4a 5g from the Google store that got lost in the mail and was never delivered...

Tettes · 08-19-2022

Thank you. However, I already have a case with the help team.I've seen Google reps in here who've offered additional help so I'm throwing a hail mary here, since the help team went silent on me.I also want to let other people know about my experience...

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Where is my refund?!?

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Re: Where is my refund?!?