Google Nest Community

MRK · 09-04-2022

Something went wrong error. Can you please advise how to resolve this error? We have tried rebooting the doorbell and also turning aeroplane mode on and off on our Google App device that is trying to make the connection to the doorbell, however neith...

MRK · 10-12-2022

Hi JTi am having some difficulty with step 2 above. Please give me some time to work that out and then I will let you know if this process has resolved the issuethanksm

MRK · 10-05-2022

Also in addition, I have just tried to connect a Google nest mini to the new Home. It worked perfectly, which suggests the issue is with the doorbell. Please suggest a solution?

MRK · 10-05-2022

Hi JTI have tried your suggested solution however it did not work. I have reached exactly the same error screen ('Something went wrong...etc') that I have shared via screenshot in my first post on this thread. Are you please able advise another solut...

MRK · 09-28-2022

Hi JTI have been travelling so have not yet had an opportunity to try the above suggested troubleshooting. I will be able to try this within the next week so will let you know how I go and if the issue is resolved.Thanks and regardsM

MRK · 09-20-2022

Hi Jtthank you for following up. I have not yet had an opportunity to try these steps. Once I have had a chance to do so I will let you know if this helps to resolve the issue.thanks

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