Google Nest Community

sinisa_TO · 10-21-2022

Hello, I just got a replacement cam and for some reason (daylight) video stream has colour lines over the image. Cam is not hot, or cold, night vision is ok, and reseting didn't resolve it. Camera it replaced didn't seem to have this issue.Did anyone...

sinisa_TO · 09-09-2022

Hi,my indoor nest cam just died. No reason in particular, just stopped working and not responding to any trouble shooting recommendations. It's less than a year old, I wonder if there is warranty.... Got it from Google Canada store. Thanks for any di...

sinisa_TO · 11-11-2022

Thanks @Brad Brad!

sinisa_TO · 11-11-2022

Thank you @Brad, @EmptyNester, @EmersonB and @janthadeus for all your support and patience. I finally had a chance to do all the troubleshooting steps and the image is still the same.Do you know if Google "replacement cams" are under warranty and the...

sinisa_TO · 11-05-2022

Hi Ebedia,sorry, I am still outside the country and haven't had a chance to trouble shoot... please keep it open for a week longer. Thanks,Sinisa

sinisa_TO · 10-26-2022

Thanks @EmptyNester and @Brad! Haven't had a chance to check it yet, since I am traveling, but will try to troubleshoot as soon as I get back! Really appreciate your quick responses and willingness to help I will update the chain after... thanks!

sinisa_TO · 09-09-2022

Thanks, Archie. I submitted a ticket.

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