Hello Frances.So I sent pictures, model number and all the information
they requested from me 2 months ago. They contacted me a couple of weeks
ago and told me to be patient. You opened the case for me what 4 months
or so ago? So now what? How long m...
Ok and how that is going to help me exactly? Is the support team
contacting me via email? How soon are they contact me? Are they fixing
my device or replacing it? Please advise. Thanks.
Hello. I’m having the same issue for a few weeks now. I have tried all
of the recommendations and I have even disconnected the device and
leaved it alone for a few days, tried plugging it back and nothing
always goes back to the black screen. What is...
