Google Nest Community

sebastiansrun · 11-18-2022

I bought the 3-pack. I am not able to get the mesh network to connect directly to my cable modem. If I plug the WAN port into my prior router (Amplifi HD), it works fine and the network has decent performance. What do I have to do to connect directly...

sebastiansrun · 11-26-2022

Hi - I am no longer in need of assistance. The issue appears to be resolved now. Thank you all for assisting

sebastiansrun · 11-23-2022

Thanks for the detailed response. It'll be a couple of days before I do this because of the holiday. I will post the outcome sometime of Friday.

sebastiansrun · 11-23-2022

I chatted with Spectrum. They said that they do not troubleshoot third-party routers and they do not whitelist/blacklist routers connecting to cable modems. They suggested updating the FW and/or contacting Google directly.

sebastiansrun · 11-23-2022

I tried everything but calling the ISP. I am not sure why this would be necessary since the ISP has already provisioned support for my SB8200 and it has been in service for a couple of years now. The Amplifi HD router connects to the internet via the...

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Nest WiFi Pro will not connect to cable modem

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Re: Nest WiFi Pro will not connect to cable modem

Re: Nest WiFi Pro will not connect to cable modem