No problem. Thank you. I have replied to you and others at Google
directly, from your email. It did not work. I solved the problem by
asking someone to login in to the modem at the location of the
thermostat. It worked. I now have access to the therm...
Hi Mel. Unfortunately, I believe that the thermostat is off-line at the
point of origin. I will likely have to wait until someone can physically
get it back on-line so I can have access to the thermostat. Thanks all.