Google Nest Community

Kira · 02-02-2023

I have 4 Hub Maxes in my home and for 3 of them the camera is not working so I can see what is being viewed in the Google Home or Nest apps. The green camera light is on, showing that they are currently active/filming, but nothing is streaming throug...

Kira · 04-22-2023

Update: After reading that some people’s Hub Max cameras have started working properly, I unplugged all 4 of my devices for a few minutes, plugged them back in and let them start up, then rebooted them through the Google Home app. I did this on Monda...

Kira · 03-21-2023

This is what they told me to do two weeks ago and I added this information to this thread at that time. They confirmed they received my feedback and didn’t provide any answers about anything. The last I’ve heard from them, the team NOW knows about th...

Kira · 03-14-2023

Just an update, as I received a response today from the Google Nest Customer Care Team. The message said "We were able to locate the feedback report, our team is aware of the issue and currently working towards a stable fix. Once I have an update I c...

Kira · 03-08-2023

Here is what they’ve asked me to do next, which you may want to try as well:Open the Google Home app. Select the Google Nest Hub Max device card. At the top-right, select Settings and then Recognition and sharing.Turn on send device usage and crash r...

Kira · 03-08-2023

Thanks, Muddi - yes, I received the email last night and haven’t had a chance to follow the steps that were outlined.I agree with AJ215 that it would be beneficial if this thread was kept open, as I don’t see a way for me to DM a user through this fo...

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Nest Hub Max Camera Not Streaming to Apps

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Re: Nest Hub Max Camera Not Streaming to Apps