After a recent app update and outage, I began to reset and try to add my
guard back to the app. It lets me scan the QR code and then says
“getting nest guard ready”. Then does nothing . I’ve reset it, restored
to factory defaults (which while pressin...
Hi Brad, Yep, tried all of those things several times. Got me back to
the same place. The only thing that worked for me was having an iPad
with an older version of the Nest App. Deleting it on the iPad (even
though I tried several times on the iPhone...
Todd,Sorry to hear that. Was hoping that my fix might work with you as
well. In my case, it seemed stuck in an installation loop. When I went
into setup and then "Security", the NG showed like it was installed, but
when I clicked on it, it said "Fini...
Unfortunately Todd, I don’t think “Brad” is a real person. If so, my
apologies to him, but it seems like a canned “need any help with your
problem” response. It’s just funny that it came AFTER I corrected it
myself. Todd, do you have an iPad that has...
Ok, I was able to finally setup my Nest Guard. I used my wife’s iPad
that had an older version of the app and when I went to the security
settings in the app, I saw the detect. When I clicked it, I had the
option to delete or finish setup. I deleted ...