Google Nest Community

YR1 · 05-01-2023

Google Nest Home Max stopped working less than ~15 months after purchase. Simply not powering on. Cable is good. Nothing works. Chatted with Google only to find out they are "HELPLESS". No replacement (warranty expired after one year). No refund (ful...

YR1 · 05-09-2023

Well said!

YR1 · 05-09-2023

My Case I’d: 5-7827000033978. Nelson from Google said Warranty expired for the device. No repair advice given either. Looking for some relief for the expensive device bought ….

YR1 · 05-05-2023

Thanks you for the reply. After experiencing their very short life support over a decade, I have the same feeling and conclusion.

YR1 · 05-01-2023

Thank you for sharing your thoughts! Hope Google finds a way to help its users. Else, it stands to lose ground to competitors for sure.

YR1 · 05-01-2023

if the warranty has expired, you are out of luck. No replacement, no repair. Learnt the hard way just this morning. Poor quality and support from google!

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