Google Nest Community

Gazbert · 07-07-2023

I have 3 thermostats that I bought 4 years ago. They keep going offline due to low battery issues. The Nest customer service rep checked the power and the power to all 3 was good. I was told that the only option was to buy new thermostats. Personally...

Gazbert · 07-21-2023

No thanks. I ended up having to buy new thermostats. I think this is a racket by Google. They know exactly how long the batteries last (shortly after the warranty expires) and designed the product so the batteries cannot be replaced. They should be m...

Gazbert · 07-15-2023

Hi there. I never received a ref number from the helpline. They basically just told me I had to buy new ones because the defunct batteries could not be replaced. Which I think is very poor by design.

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