A little update, this morning I asked my daughter not to touch the steps
but to tell google she was done instead, and it worked, for the us the
issue is touch related only.
We're been having the same issue when my daughter touches a step. It
started about 3 weeks ago, we hadn't changed anything (we've been using
the same bell to get ready for school for over a year). Tried all the
usual troubleshooting steps, device reb...