Google Nest Community

Jules484 · 10-13-2023

I installed a new modem and now cannot connect to my Hub Max or other devices. I have followed advice from other forum but still no go. I have factory reset all devices, deleted Google Home app & reinstalled it on my phone to no avail. I have wasted ...

Jules484 · 10-17-2023

Hi David, I’m getting frustrated now that this isn’t working so I deleted my home and created a new one. Didn’t work. I deleted Google home and reinstalled the app but it came back with all my new home details & devices on it. Tried to install 1 devi...

Jules484 · 10-15-2023

Hi David, I checked with my service provider and we went through my modem setting against the list of things you suggested. Everything seems to be normal and working fine. I guess this means I have to delete my home off the Google home app & try star...

Jules484 · 10-15-2023

Thanks David, I will contact my service provider tomorrow and check all that out with them. If all goes well I will give you feedback to share with others if not, I’ll be chatting with you again tomorrow for further suggestions.Many thanks, Jules

Jules484 · 10-15-2023

I haven’t tried that yet as I was hoping to avoid having to set EVERYTHING up again lol. I can still control lights from a third party app but the camera which is on the same app is saying it is offline. The first time I tried to turn it on it came u...

Jules484 · 10-15-2023

The phone is set to uk English as I had read in forums that sometimes this was the problem. All my iPhone settings were already exactly as you described. Re the proxy or VPN apps you have now gotten to the point where I am totally lost. What, where o...

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