Hi Dan, for me, there was no further progress. After 2 months emailing
back and forth, I switched back to the older version of Google wifi and
offered to allow the higher tier of support to run the same diagnostics.
They declined to follow up so I le...
Hi @Dan_A appreciate you checking in with them as they went radio silent
since the 10th. I assume your nudging them worked. Unfortunately, i do
not believe they have valued added in any way on their recent reply.
Essentially repeating what they said ...
Hi Dan, the case number is [9-3889000035091]. However, it appears that
Google doesn’t seem to care very much about their customers who pay
their hard earned money for their defective products. I have been on
email since the start of Nov with “senior ...
Hi @mdnorman @sharptec3 @DeweyO-1, I am too facing an issue after
upgrading to the wifi Pro and have been in communicating with Google for
a couple of weeks now while restarting my network every 24 hours.Seems
like your forms were submitted ahead of ...